One can't put it anymore politely than that they completely failed. Let us reiterate: You talked to 4 different employees from Asus support and they were unable to help you getting the Professional version – which should just be a different license that enables more features – of the same operating system that the computer shipped with and was obviously certified for installed? Even if your question was asked the wrong way, they should have figured it out and provide you a solution. However, I looked at what was offered as a "manual" on Asus' support site and it doesn't seem to cover (page 70) anything beyond getting into the firmware menu (aka "BIOS" or BIOS setup screen) and it wasn't obvious with which motherboard this model ships with. With Asus being a recognized brand selling retail motherboards including usable manuals, I expect no less for entire computers from that brand. Usually this is documented in the manual of the motherboard. I have worked with 4 support personnel from ASUS and have not found how to turn off Secure Boot. If you still think you have an issue with Ubuntu, then please state more clearly what issue you have.Įverything I find on the Internet tells me to turn off Secure Boot. BIOS version 0601 圆4,Īs far as I understood you are having an issue with installing Windows (this answer was written before the question was migrated). The computer is an ASUS M32AD desktop with 12 GB RAM and a 1 TB HDD.I can install Ubuntu 14.04 and partition the HDD. I need to install Windows and Ubuntu as a dual boot system. They haven't been able to tell me how to get Windows installed.
I tried to run the system recovery disc that I created after the initial customization completed but it fails since it can't find a image to restore.Įverything I find on the Internet tells me to turn off Secure Boot. Every time I boot from the installation disc, the system enters the BIOS. I can install Ubuntu 14.04 in a partition but not Windows 7 Professional.
The upgrade failed and the system no longer recognizes the HDD. After the initial configuration of Windows and some updates completed, I tried to upgrade to Windows 7 Professional using an installation disc. It came with Windows 7 Home Premium installed. I have a brand new ASUS M32AD desktop computer.
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